It makes me sad

to have to write this and it’s a situation I don’t want to have to deal with again but when a member of staff tells me a customer has been making them feel uncomfortable with “banter” then it needs addressing. The innuendo and sexual laden comments would be seen as sexual harassment in any work place – we treat our customers in a friendly, polite and sociable manner and we expect the same in return. Manners and respect cost nothing and are part of the foundations of our business ethos.

Thanks, Michelle

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